Senior Sales Engineer

Location: Irvine | San Jose

Datto protects business data and provides secure connectivity for tens of thousands of the world’s fastest growing companies. Datto’s Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto’s combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Monroe, Rochester, Boston, Portland, Toronto, London, Singapore, Sydney, Frankfurt, and Amsterdam. Learn more at

The Senior Sales Engineer is responsible for assisting the sales team with in depth technical knowledge of the Autotask products and demonstrating the product capabilities to prospective Autotask customers.

Primary Responsibilities:

  • Operate with a Customer Service mindset at all times
  • Grow to have a fluent understanding of the capabilities of Autotask’s Software Portfolio
  • Engage with prospective customers during the sales process to understand their goals and critical business issues and then to position how Autotask and 3rd party integrations will aid in addressing these areas
  • Provide technical demonstrations of Autotask’s capabilities to both group and individual audiences
  • Be a technical resource to sales representatives to determine solutions to questions that cannot easily be answered by them
  • Prepare documented responses to RFIs and RFQs on opportunities that require them
  • Construct Proof-of-Concept demonstrations to prospective customers when needed
  • Create and maintain sample demonstration data in Autotask, especially after each release, to support our evolving value propositions
  • Provide training to the sales team on new product enhancements as they become available
  • Prepare documented competitive analyses to be used by the sales team
  • Work in a manner that provides accountability and visibility on all active tasks
  • Ability to travel for several days at a time


  • BA/BS in Business Administration, Engineering, Information Technology, or related field preferred
  • Candidate must have an inviting and charismatic personality
  • Minimum of 3 years of successful field sales experience
  • Knowledge of Internet technologies and understanding of the SaaS business model
  • Knowledge of the IT Professional Services marketplace required, no exceptions
  • Knowledge of MSP’s, CRM, or ERP markets is desirable
  • Experience selling on demand, web hosted software applications is desirable
  • Candidate must be self-motivated, detail minded, organized and pursue excellence on all tasks
  • Experience determining customer requirements and creating functional specifications
  • Excellent communication and presentation skills, both verbal and written
  • Ability to solve problems using a creative and logical mindset
  • Comfort with working in a computer technology industry
  • Attitude that is high-energy, result driven and always willing to help

Here at Datto our people are our greatest asset, which is why we offer a comprehensive and unique benefits package. Above and beyond the typical medical, dental and vision, we also offer a generous 401k plan with a significant employer match, unlimited paid time off, educational reimbursement, fitness reimbursement, and travel subsidies for commuters. We have a patent rewards program and various other fun perks and fringe benefits, including free lunch every Friday in all of our offices globally.

Autotask is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of Autotask about this opening. All resumes submitted by search firms/employment agencies to any employee at Autotask via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Autotask; no fee will be paid in the event a candidate is hired by Autotask as a result of the unsolicited referral or through other means.