Industry Trends, Best Practices, Proof
Points…And More

Autotask Content Library

eBook
Datto, an MSP-centric, 100% channel-focused company that recently merged with Autotask, surveyed over 1,700 managed services providers (MSPs) about ransomware and published the key findings in this report.
eBook
Mobile workers frequently use unmanaged consumer-grade file sharing solutions to meet their business needs. This is frustrating to providers of IT support because these solutions put business files at significant risk. One breach could be devastating and could have huge legal and financial implications for your business.
eBook
For 4 years Autotask has been surveying IT Service Providers about what’s impacting their businesses and driving revenue. The IT Service Provider Benchmarking Study is now available and includes responses from more than 1,000 IT Service Providers in the United States and Europe.
eBook
With cyberattacks and ransomware threats at an all-time high, there is more reason than ever for IT service providers to proactively plan how to respond and recover clients’ data.
eBook
Workplace Server is offered as an add-on to Autotask Workplace. It provides technology service providers with the ability to modernize legacy remote access infrastructure such as VPN solutions. And enables employees to easily work together and collaborate on business files seamlessly in an office or remotely on any device.
eBook
Your clients need an endpoint backup solution they can trust. Autotask Endpoint Backup is a cloud based file backup managed service designed to support business continuity for your clients while giving you peace of mind, with the opportunity to increase your revenue while doing it.
eBook
Enterprise grade backup solutions are growing amongst businesses and are not just a trend, they are here to stay. You can fill a critical business requirement and close security gaps for clients with a world class cloud based backup managed service, Autotask Endpoint Backup (AEB).
eBook
The Autotask Endpoint Backup (AEB) Partner Program is designed to help IT Service Providers (ITSPs), Managed Service Providers (MSPs) and Cloud Service Providers (CSPs) profit from the endpoint backup market opportunity. Autotask wants you to succeed and, through our partner program, provides the resources needed you need to get started quickly selling AEB into your client base, and to prospects.
eBook
There’s a lot of noise about measurement, accountability and using data to make better decisions. In this guide, we’re cutting through the noise and identifying the 10 most important key performance indicators (KPIs), you should be tracking in your IT Services Business to prioritize and achieve business objectives and impact business growth and profitability.
eBook
More customers choose and stay with partners who provide the best customer experience. To maximize performance and achieve superior customer experience, this eBook details the essential metrics that service desk operations needs to focus on.