Metrics that Matter Annual ITSP Benchmarking Study

For 4 years Autotask has been surveying IT Service Providers about what’s impacting their businesses and driving revenue. The IT Service Provider Benchmarking Study is now available and includes responses from more than 1,000 IT service providers in North America, Europe and around the world. Find out what they had to say about security, hiring growth and endpoint management.

Get the key findings from the survey, including:

  • Significant opportunities for growth; automate key business processes to impact bottom line
  • ITSPs are hiring; a breakdown of the skillsets they’re looking for
  • Security is the #1 priority for clients; new business driver for ITSPs
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